Contact Us

Unemployment Insurance Benefits

Phone: 866-239-0843 
Email: uiclaimshelp@iwd.iowa.gov

For specific contact information relating to Unemployment Insurance needs, please visit the Unemployment Insurance contact page.

Unemployment Insurance Customer Service Hours: (excluding state holidays)
8:00 am - 4:30 pm Monday
8:00 am - 4:30 pm Tuesday
8:00 am - 4:30 pm Wednesday
8:00 am - 4:30 pm Thursday
8:00 am - 4:30 pm Friday

IowaWORKS Centers

IowaWORKS LogoIowaWORKS Centers located throughout the state provide services for individuals, like unemployment and career exploration, and services for businesses, like labor market information and job fairs. If one-on-one assistance is needed to file an unemployment claim, please call to schedule an appointment.

IowaWORKS Satellite Offices

IowaWORKS Expansion Offices

Iowa Division of Labor

For specific contact information for the Iowa Division of Labor, please visit their contact page.

Iowa Division of Workers' Compensation

For specific contact information for the Iowa Division of Workers' Compensation, please visit their contact page.

Other Contact Information

Adult and Dislocated Workers
Dislocated.Worker@iwd.iowa.gov

Federal Bond Program
federalbond@iwd.iowa.gov

Federal Contractor Compliance
ofccp@iwd.iowa.gov

Foreign Labor Certification
Foreignlaborcert@iwd.iowa.gov

Home Base Iowa
homebaseiowa.gov/contact-us

Migrant and Seasonal Farm Workers
MSFW@iwd.iowa.gov

PROMISE JOBS
Iowa Department of Human Services

Rapid Response
Dislocated.Worker@iwd.iowa.gov

Skilled Iowa
SkilledIowa@iwd.iowa.org

Trade Act
TradeProgram@iwd.iowa.gov

Veteran Service
IWD_Veterans@iwd.iowa.gov

Voluntary Shared Work Program
vswclaims@iwd.iowa.gov or call 866-239-0843

Worker Adjustment and Retraining Notification Act (WARN )
Dislocated.Worker@iwd.iowa.gov

Workforce Innovation and Opportunity Act (WIOA )
IWD.WIOA@iwd.iowa.gov

Workforce Opportunity Tax Credit (WOTC )
WOTC.coordinator@iwd.iowa.gov

Youth and Young Adult Services
YouthServices@iwd.iowa.gov

Individual