Online forms
Online Help For Most Issues
- Unemployment Help Request - general form to request help with your unemployment issue. This form is for claimants, employees and employers.
Special Forms
- 1099-G Tax Form - request a duplicate tax form for any year.
- Application for Overpayment Waiver - request a waiver for overpayment related to Federal Unemployment Assistance.
IowaWORKS Centers
IowaWORKS Centers located throughout the state provide services for individuals and businesses such as career exploration, labor market information, and job fairs. If one-on-one assistance is needed to file an unemployment claim, please call to schedule an appointment.
- Burlington
- Cedar Rapids
- Council Bluffs
- Creston
- Davenport
- Des Moines
- Denison
- Dubuque
- Fort Dodge
- Marshalltown
- Mason City
- Ottumwa
- Sioux City
- Spencer
- Waterloo
IowaWORKS Satellite Offices
IowaWORKS Expansion Offices - (Temporarily Closed to In-Person Services)
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Unemployment Insurance Benefits
Phone: 1-866-239-0843
Email: uiclaimshelp@iwd.iowa.gov
For specific contact information relating to Unemployment Insurance needs, please visit the Unemployment Insurance contact page.
Unemployment Insurance Customer Service Hours: (excluding state holidays)
8:00 am - 4:30 pm Monday
8:00 am - 4:30 pm Tuesday
8:00 am - 4:30 pm Wednesday
8:00 am - 4:30 pm Thursday
8:00 am - 4:30 pm Friday
Iowa Division of Labor
For specific contact information for the Iowa Division of Labor, please visit their contact page.
Iowa Division of Workers' Compensation
For specific contact information for the Iowa Division of Workers' Compensation, please visit their contact page.
Other Contact Information
Adult and Dislocated Workers
Dislocated.Worker@iwd.iowa.gov
Federal Bond Program
federalbond@iwd.iowa.gov
Federal Contractor Compliance
ofccp@iwd.iowa.gov
Foreign Labor Certification
Foreignlaborcert@iwd.iowa.gov
Home Base Iowa
homebaseiowa.gov/contact-us
Migrant and Seasonal Farm Workers
MSFW@iwd.iowa.gov
PROMISE JOBS
Iowa Department of Human Services
Rapid Response
Dislocated.Worker@iwd.iowa.gov
Skilled Iowa
SkilledIowa@iwd.iowa.org
Trade Act
TradeProgram@iwd.iowa.gov
Veteran Service
IWD_Veterans@iwd.iowa.gov
Voluntary Shared Work Program
vswclaims@iwd.iowa.gov or call 866-239-0843
Worker Adjustment and Retraining Notification Act (WARN )
Dislocated.Worker@iwd.iowa.gov
Workforce Innovation and Opportunity Act (WIOA )
IWD.WIOA@iwd.iowa.gov
Workforce Opportunity Tax Credit (WOTC )
WOTC.coordinator@iwd.iowa.gov
Youth and Young Adult Services
YouthServices@iwd.iowa.gov